All my products are made of the Highest Quality Leather & Steel and are made by Certified Tradesman. If you are not 100% delighted with either the Materials or Craftsmanship of my products, simply return the "Unused Product" (post marked within 14 Days) for a *Full Refund of the product cost or replacement product (shipped to you at our expense), which ever you prefer.
All battery operated toys must be tested and all defective items must be reported to KTR within 48 hours of delivery.
Kittens Toy Room
P.O. BOX #1066
Hermitage, PA
USA 16148
Cancelled Orders
If an order is placed and cancelled before
shipping there will be a 30% Cancellation fee, if an order is cancelled
after shipping the cost of shipping is forfeited by the customer
and a 50% restocking fee will be applied to any refund.
Insertable Toys - Medical Toys - Lingerie - Mens Underwear
*Insertable Toys (e.g. Dildos, Butt Plugs Vibrators & Gags), Cock & Ball Toys, Medical Toys, Bras and Underwear (both Men’s and Women’s) for health reasons have a 50% restocking fee applied that will be deducted from the refund, as these products cannot be resold for hygiene reasons. Our customer’s health and well-being is paramount to us and it is deemed that once a product has been shipped from our warehouse is used and will not be resold.
Exclusions To Returns or Refunds
We don not accept returns or refund on Lubricants, Creams, Gels and Sexual Enhancement Products
Clearance Items & Sale Items
Clearance Items are excluded and all sales on Discounted and Clearence Items are FINAL with no return or refund.
These “Terms and Conditions” of sale may be changed by Kittens Toy Room at any time without notice and are entirely at the discretion of Kittens Toy Room in their interpretation and execution.







